FAQ’S

Yes – we do deliver to buyer’s warehouse or any location as per buyer request.

Yes – due to unforeseen circumstances – there can be delays with the shipment of the buyer for which we shall at all times inform the buyer

Yes – we do customize as per buyer want

Yes – we do advice the buyer to enter into a contract with us the supplies but we also can supply on invoice sent by the buyer.

Yes we do for all seaports and for all clients

No, we do not offer Bank Guarantee as Banks in EU do not offer Bank Guarantees

Yes – we do offer all our buyers, buyer Guarantee on every other placed with us

Yes we do offer OEM services

Yes – we can enter to guarantee with all our clients, for which we will sent draft copy to the client. But note, we will send company guarantee letter.

we pack as per standard – 25kg/50kg pp bags, PET bottles or vacuum bags and others for which we shall inform the buyer.

You can check via our shop page – and also our vast array of products we offer, you can send us an email with your order details

We shall at all times – inform the buyer with regards to his product ordered, the quantity that can be transported via either 20/40 container.

All shipment documents – will be sent first draft copies via email to the buyer, and later original signed copies via courier to the buyer’s desired address.

Yes – we will send all information to the buyer, with packing time, labeling time and also lead time of this ordered products

Yes – we are a company, and for all transaction we do offer buyers a safe plan on every advance payment to us to our company accounts. For which, for any complaints from the buyer, we do refund.

We supply on FOB – CNF – CIF – Ex WORKS – AWB – LKW

We advice all buyers to send their Purchase Order – (PO) upon their order placed with us, but for all buyers please be informed we can also – accept order confirmation via email from the buyer.

We will need full complete buyer’s information – order quantity – delivery status – packing – labeling – discuss delivery dates – confirmed delivery location.

We need full buyer information – order quantity – delivery location – packing – labeling – agreed price and if any other information we will inform the buyer.

We accept T/T Bank Transfer Payments – and also we do accept CAD on special occasions for which we will notify the buyer and have negotiations done with.

Yes, we do deliver all orders via our vast logistics team via land, air and sea freight routes with on time delivery dates – or prompt delivery dates.